JNS-Royal Multicolor & White Crystal Jhumka Earrings | Traditional & Elegant

Shipping Policy

At Jewels N Secrets, we strive to deliver your orders quickly and securely.

✅ Processing Time: Orders are processed within 24-48 hours after confirmation.
✅ Delivery Time:

• In Punjab: 2-3 business days
• Other Areas: 4-5 business days
  ✅ Shipping Charges:
• Free shipping on orders above Rs. 2500/-
• Standard shipping charges apply on orders below Rs. 2500/-

🚚 Cash on Delivery (COD) & Online Payments Available

Return & Exchange Policy

We want you to shop with confidence! If you're not satisfied, we offer easy exchanges under the following conditions:

🔄 Exchange Window: You can request an exchange within 7 days of receiving your order.
📦 Conditions for Exchange:

• The product must be unused, unworn, and in its original packaging.
• For hygiene reasons, undergarments cannot be exchanged or returned.
• Customers will bear the return shipping cost unless the product is defective or incorrect.
  📝 How to Request an Exchange?
• Contact our support team via WhatsApp or Email with your order details.
• Once approved, ship the product back to us, and we will process the exchange.

⚠️ No Refund Policy: We currently do not offer refunds, only exchanges in case of valid concerns.

💬 Need Help? Contact our support team for any queries!